Serving a Section 21 notice is a common route for landlords in England and Wales to regain possession of their property. Often referred to as a “no-fault” eviction, it allows landlords to end an assured shorthold tenancy (AST) without needing to prove the tenant has done anything wrong. However, complications can arise when a tenant refuses to vacate the property after the notice period has expired.
At Blackstone Solicitors, we regularly assist landlords in navigating the legal process of regaining possession of their property. This article outlines the steps you should take if a tenant refuses to leave after being served with a valid Section 21 notice.
Free Initial Telephone Discussion
For a free initial discussion with a member of our New Enquiries Team, get in touch with us today. We are experienced in dealing with all the legal aspects of residential property disputes, we will review your situation and discuss the options open to you in a clear and approachable manner. Early expert legal assistance can help ensure you are on the best possible footing from the start and also avoid the stress of dealing with these issues on your own. Simply call us on 0345 901 0445 or click here to make a free enquiry and a member of the team will get back to you.
Understanding Section 21
A Section 21 notice is governed by the Housing Act 1988 and allows landlords to seek possession of a property at the end of a fixed-term tenancy or during a periodic tenancy, provided the correct procedures are followed.
To be valid, a Section 21 notice must:
- Be served using the correct form (Form 6A);
- Give the tenant at least two months’ notice;
Comply with legal requirements, such as:
- Protecting the tenant’s deposit in a government-approved scheme;
- Providing the tenant with a valid Energy Performance Certificate, Gas Safety Certificate, and the ‘How to Rent’ guide;
- Not being served within the first four months of the tenancy
If these conditions are not met, the notice may be invalid and unenforceable.
What If the Tenant Doesn’t Leave?
If the tenant remains in the property after the notice period has expired, the landlord cannot forcibly remove them. Doing so would constitute an illegal eviction, which is a criminal offence. Instead, the landlord must follow the proper legal process to regain possession.
Step 1: Apply for a Possession Order
If the tenant refuses to leave, the next step is to apply to the court for a possession order. There are two main routes:
- Accelerated Possession Procedure
This is the most common route following a Section 21 notice and is typically quicker and more straightforward, provided:
- The tenancy is an assured shorthold tenancy;
- The correct notice has been served;
- The landlord is not claiming rent arrears.
This process is largely paper-based and usually does not require a court hearing unless the tenant raises a defence or the paperwork is incomplete
- Standard Possession Procedure
If the landlord also wishes to claim rent arrears, the standard possession procedure must be used. This route involves a court hearing and may take longer to resolve.
Step 2: Court Issues a Possession Order
Once the court is satisfied that the Section 21 notice is valid and the correct procedure has been followed, it will issue a possession order. This typically gives the tenant 14 days to vacate the property. In exceptional circumstances, such as serious hardship, the court may extend this to six weeks.
Step 3: Apply for a Warrant of Possession
If the tenant still refuses to leave after the possession order expires, the landlord must apply for a warrant of possession. This authorises county court bailiffs to attend the property and carry out the eviction.
The process involves:
- Completing the relevant court forms;
- Paying a court fee;
- Waiting for the court to schedule a date for the bailiff’s attendance.
It is important to note that only court-appointed bailiffs can lawfully evict a tenant. Landlords must not attempt to change the locks or remove the tenant’s belongings themselves.
Step 4: Bailiff Eviction
On the scheduled date, the bailiff will attend the property and formally evict the tenant. The landlord or their representative may be asked to attend. Once the tenant has been removed, the landlord can change the locks and take back possession of the property.
What If the Tenant Challenges the Eviction?
Tenants may attempt to challenge the eviction by:
- Disputing the validity of the Section 21 notice;
- Claiming the landlord has not complied with legal requirements (e.g. deposit protection);
- Raising issues of disrepair or harassment.
If a defence is raised, the court may schedule a hearing to consider the arguments. This can delay the process and increase costs. At Blackstone Solicitors, we can help landlords respond to such challenges and ensure their case is presented effectively.
Practical Tips for Landlords
To minimise delays and complications, landlords should:
- Keep detailed records of all communications with the tenant;
- Ensure all legal requirements are met before serving a Section 21 notice;
- Use the correct forms and give the appropriate notice period;
- Seek legal advice if unsure about any aspect of the process.
Alternatives to Court Action
In some cases, it may be possible to resolve the situation without going to court. Options include:
- Negotiation: Offering the tenant an incentive to leave voluntarily (e.g. a rent waiver or contribution to moving costs);
- Mediation: Engaging a neutral third party to help reach an agreement;
Serving a Section 8 notice: If the tenant has breached the tenancy agreement (e.g. rent arrears or anti-social behaviour), a Section 8 notice may be more appropriate.
The Future of Section 21
It is worth noting that the government has proposed reforms to abolish Section 21 “no-fault” evictions as part of the Renters (Reform) Bill. While these changes have not yet been implemented, landlords should stay informed about potential legislative developments that may affect their rights and responsibilities
How Blackstone Solicitors Can Help
At Blackstone Solicitors, we offer expert legal advice and representation to landlords across England and Wales. Our services include:
- Drafting and serving valid Section 21 notices;
- Advising on compliance with legal requirements;
- Preparing and submitting possession claims;
- Representing landlords in court proceedings;
- Assisting with bailiff applications and enforcement.
We understand the stress and financial impact of dealing with uncooperative tenants and are committed to helping landlords resolve disputes efficiently and lawfully.
Conclusion
If a tenant refuses to leave after being served with a valid Section 21 notice, landlords must follow a structured legal process to regain possession of their property. This includes applying for a possession order, and if necessary, enforcing it through the courts and bailiffs.
Attempting to evict a tenant without a court order is unlawful and can lead to serious consequences. Seeking professional legal advice at an early stage can help avoid costly mistakes and ensure a smooth resolution.
For expert guidance on tenant evictions and possession proceedings, contact Blackstone Solicitors today. We are here to protect your interests and support you every step of the way.
We have a proven track record of helping clients deal with the legal implications of Section 21 notices. We will guide you diligently and ensure all checks are carried out swiftly and efficiently and we firmly believe that with the right solicitors by your side, the entire process will seem more manageable and far less daunting. You can read more about the range of residential property services we offer by clicking here: https://blackstonesolicitorsltd.co.uk/residential-property/landlord-tenant-disputes/
How to Contact Our Residential Property Solicitors
It is important for you to be well informed about the issues and possible implications of residential property disputes. However, expert legal support is crucial in terms of ensuring a positive outcome to your case.
To speak to our Commercial property solicitors today, simply call us on 0345 901 0445, or click here to make a free enquiry. We are well known across the country and can assist wherever you are based. We also have offices based in Cheshire and London.
Disclaimer: This article provides general information only and does not constitute legal advice on any individual circumstances.

